Create a refund on a Shopify order.  This will push a refund transaction to Simplify eCommerce.


Navigate to Simplify from the Apps menu.  Notice the yellow notification indicator over the credit note.  Click on the "Credit Note" button and then load to manually create the credit note in Xero.  Note: this will automated in the future.



Navigate to Xero and view the invoice.  It will show the credit note that was created for that refund.